One sample configuration is for 12 telephone lines and 32 digital station ports. This system has the SVMi-8 voice mail with email messaging. Using secrecy mode whilst on a call on all Samsung Phone Systems. This applies to all Samsungs old or new. How to delete voicemail if forgot password.
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Publication Information Samsung Telecoms reserves the right without prior notice to re- vise information in this publication for any reason. Samsung Telecoms also reserves the right without prior notice to make changes in design or components of equipment as engi- neering and manufacturing may warrant.
Disclaimer Samsung Telecoms is not responsible for errors or problems arising from customers not installing, programming or operating their Samsung systems as described in this manual. No part of this manual may be reproduced in any form or by any means — graphic, electronic or mechanical, including recording, taping, photocopy or information retrieval system — without express written permission of the publisher of this material. Part No. Samsung Electronics Co.
The connection allows voice communica- tion between the central processor unit and the telephone. It is not intended to be connected to any other telephone system or the public telephone net- work. Please read the provided user instructions carefully. Note for Users Outside the UK In order to provide as much information as possible on the features and functions of Samsung Digital Keysets, it has been necessary to include some details which are relevant to users in the UK only.
Please be aware, therefore, that you may notice some differences in the operation or performance of your keyset if you are located in another country. However, the general operating procedures pro- vided here remain relevant for your keyset. If you are unsure of any details provided in this user guide, please see your system administrator.
Read this section carefully to provide yourself with a good understanding of how your keyset operates. Some features provided by one version may be different, or may not be available, to the other version. This guide tells you where this is the case. The keys with paper designation strips are pro- grammable keys. This means a key can be programmed for a specific func- tion on your keyset, and the same key can be something different on another keyset.
All but the 8S keyset have a liquid crystal display LCD for displaying call information, feature menus, and so on. You can also use the display to program your keyset for certain functions. To see the layout for your keyset, refer to the appropriate layout diagram at the end of this section. Ask the system administrator to have your most fre- quently-used features assigned to programmable keys, and make sure that these keys are labelled properly.
When they are in a group, you access a line by dialling an access code or pressing a route key. Each line in the system is num- bered—by default—beginning with , then , , etc.
You can press a DSS key instead of dialling the extension number. These are tri- coloured LEDs that light green, red or amber green and red together. See the relevant keyset layout diagram below for the keyset you are using. Internal calls, also called intercom calls, always appear on your Call keys and always light green. You can have up to eight Call keys, but two are rec- ommended. Remember, you must have at least one Call key pro- grammed to be able to make and receive calls.
Outside calls appear on individual DTS keys, if these are assigned. If an indi- vidual line is not assigned to its own key, it will appear on a Call key. Your outside calls will light green on your keyset and red on other keysets. You never lose sight of your calls while they are on hold. They are identified with a green flashing light. Ringback Tone—indicates the extension you dialled is ringing. Busy Tone—indicates the extension you dialled is busy.
Confirmation Tone—very short beeps followed by dial tone indicate you have correctly set or cancelled a system feature. Error Tone—a continuous single-level tone indicates you have done some- thing incorrectly and should try again. You press the Scroll key to display feature menus on the LCD and then use the soft keys to select the required feature s.
The three soft keys below the LCD are substitutes for dedicated feature keys and access codes. Pressing one of these keys has the same effect as pressing a programmed key. These keys are context sensitive and their func- tions change to present you with the best options for a particular call condi- tion. The Scroll key is used to display options available at a particular time or dur- ing a specific procedure.
Press this key once while in the idle state to view the main feature menus available. Guides you through the options to answer calls. You select features in a menu using the soft keys. Be aware that the menus presented to you will change depending on the state of your keyphone.
In the idle state on-hook , you see the menus above. While making or answering calls, other menus are displayed. When a feature is described in this guide, you are shown how to use the menus if you do not have the required key programmed on your keyset.
These codes are printed at the end of the guide for quick refer- ence. However, your system may have been set up to use a different set of codes.
Therefore, if your system does not work as described in this guide, see your system administrator for advice. Used to provide your keyset status. Used to call stations directly, to indicate busy conditions of other stations, for One-Touch dialling and many other system features. Lift the handset and press an idle outside line key, line group key or dial a line access code to receive dial tone. OR To use the speakerphone, press an idle outside line key or line group key, or dial a line access code, to receive dial tone through the speaker.
OR Press the Speaker key, receive internal dial tone and dial a line access code. Dial the telephone number. Note: You will receive No More Calls tone if you attempt to make a call and there is no Call key programmed. O line. For more information on authorisation and account codes, see your system administrator. Note: If the Hot Keypad feature has been turned off, you must first lift the handset or press the Speaker key before dialling. Note: If a call is flashing at your keyset, but not ringing, you must press the flash- ing Call key to answer.
To answer ringing calls dial 67 or press the UA key. The UA device can operate in Day or Night mode and in any one of six different ring plans. You can request the system to call you back when the line becomes free. You will hear confirmation tone and your CBK key will light.
When the line becomes free the system will call you back. You must an- swer the Callback within 30 seconds or it will be cancelled. To cancel a Callback: 1. Press the CBK key or dial You will hear confirmation tone. Repeat step 2 for each Callback you wish to cancel. You can use the Vol- ume keys to scroll through and select the line numbers to cancel. Note: If the Hot Keypad feature is turned off, you must first lift the handset or press the Speaker key before dialling.
Dial the extension number or group number. Wait for the party to answer. If you hear a brief tone burst instead of ring- back tone, the extension you called is set for Voice Announce or Auto Answer. Begin speaking immediately after the tone.
Ring mode is the default mode. OR Lift the handset to reply. Your microphone and speaker are turned on and you can speak hands- free. For privacy, use the handset.
Your CBK key will light. When the busy extension becomes free, your keyset will ring. You must answer the callback within 30 seconds or it will be cancelled. You can use the Vol- ume keys to scroll through and select the extension numbers to cancel. This can be done manually each time you ring a busy extension. The called extension will receive off-hook ring tone repeated every few seconds and its first available Call key will flash green to indicate your call is waiting.
Wait for the called party to answer. The called extension must hold or release their first call before answering your camp-on. Hang up o r leave a message. With the handset on-hook, press Transfer and dial Press Transfer to store your selection. This is normally 0 or 9.
Note: If the Hot Keypad feature has been turned off, you must first lift the handset or press the Speaker key before you begin dialling. Barge-in is an optional feature and your key- set must be programmed to allow it to access this feature.
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